VIP Customer

Become a Vip Customer and enjoy the benefits

Estimated reading time: 4 minutes

Introduction

Are you ready to go the extra mile and take advantage of all the benefits our VIP Customer program has to offer? Become a VIP Customer today and discover a world of exclusive benefits and personalized services.

Why become a VIP Customer?

  • IBAN Bank Transfer: This payment option is exclusive to VIP customers and highly sought after.
  • 10% discount: Upon purchase of 10 products within the same price range.
  • Exclusive offers: Receive special discounts and promotions available exclusively to our VIP Customers.
  • Priority service: Enjoy priority customer service and technical support.
  • Personal guidance: Take advantage of customized advice and personalized schedules that meet your specific needs.
  • Stock priority: Be the first to know about new stocks and exclusive products.
  • VIP shipping: Shipping with track & trace, including the ability to change your delivery appointment or have it delivered to a pickup point.

Sign up as a VIP Customer

Signing up as a VIP Customer is easy and quick. To enjoy the exclusive benefits, we ask you to upload a document or photo for verification. This allows us to confirm your name and address and provide you with the best possible service. This also contributes to the security and integrity of our program. Below are two examples of appropriate documents/photos. It is important that both your name and address are clearly visible and match the details of your order.

Premium customer verification examples

Once your document is verified, your email (account) is automatically upgraded to VIP Customer, and you get instant access to all the exclusive benefits and discounts offered by our program. It's that simple! May we also welcome you as a VIP Customer soon?

Become VIP Customer Explanation

  1. Register your information: Please send your name, email address and phone number so you can stay informed about your pending orders and other updates.
  2. Upload your document: To become a VIP Customer, we kindly ask you to provide a photo or scan of an official document on which your name and address are clearly visible. Suitable documents include a utility bill, bank statement, photo of an official letter or a recent invoice. You can send these via WhatsApp to our customer service or email them to customer service. This information will be kept strictly confidential and used only to verify your identity and confirm your VIP membership. After that, the information will be destroyed immediately.
  3. Attachment: Once your information has been checked and approved, you will receive a confirmation and you will officially be a VIP Customer. The document will then be removed immediately

Order and become a VIP customer roadmap

Time needed: 5 minutes

Verify as a VIP Customer and complete order.

  1. Cart filling

    Fill your shopping basket with the desired products from our online store.

  2. Go to the checkout page

    Enter the billing/shipping information on the checkout page and choose the desired payment method. For example, pay via iDEAL/Bancontact or 'Pay with USDT/Bitcoin'. Then press "order places".

  3. Submit your verification

    Provide us with the verification. A photo of an addressed mail piece is sufficient. A print screen or photo of something else (e.g. electricity bill or government letter) will also suffice. Mail these to: [email protected] Or send it in via WhatsApp.
    Verification envelope

  4. Make payment

    After processing the verification, you will receive the payment details by email from us. This allows you to make the payment. In the mail is a link to a payment window where you can use iDEAL/Bancontact directly just like you are used to at other webshops. Another option is Cryptocurrency.

  5. You are ready

    Congratulations! You are verified and have completed the order.
    For new orders, you no longer need to verify yourself. You must use the same e-mail address with which you registered as a VIP customer. You can then pay directly in the webshop on the payment screen or again by mail.

Security and privacy

Your security and privacy are our highest priority. All information you provide is kept strictly confidential and secured to the highest standards.

Experience the difference

Once your document is verified, your email account is automatically upgraded to VIP customer. You will have immediate access to all exclusive benefits and discounts. It's that simple! May we welcome you as a VIP customer soon?

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